This page contains a web readable version of the Memorial Northwest HOA Commuinity Center Policy Document. This version of the document is provided for you convienence. The official copy can be found in the Policies page of this web site or from this link.

MEMORIAL NORTHWEST COMMUNITY CENTER POLICY MANUAL

1. PURPOSE, SCOPE AND RESERVATION OF ASSOCIATION’S AUTHORITY:

This Policy Manual sets forth the current rules, regulations and policies for the Memorial Northwest Homeowners Association Community Center Property located at 17440 Theiss Mail Route Rd, Spring, Texas 77379. Notwithstanding any provision(s) contained herein to the contrary or otherwise:

(i) This Policy Manual shall not affect any other dedicatory instruments of the Association, and it does not and shall not be construed to grant, vest or transfer any right(s) or privilege(s) of any kind or nature to any person or entity.

(ii) All rules, regulations and policies set forth herein are subject to, and conditioned upon, any and all powers, rights and authority of the Association, including, but not limited to those regarding the Association’s ownership, management, operation, conveyance, rental or lease, hypothecation and/or control of the Property.

(iii) In the event of any conflict between the Declarations and these rules, regulations and policies, the Declarations shall control;

(iv) In the event of any conflict between the Association’s By-Laws and these rules, regulations and policies, the By-Laws shall control;

(v) This Policy Manual (including any and all rules, regulations and policies set forth herein) is subject to being supplemented, amended, changed, revoked, cancelled and/or rescinded at any time by majority vote of the Association’s Board of Directors; and

(vi) Subject to the foregoing, the current Memorial Northwest Community Center Policy Manual is set forth hereinafter.

2. DEFINITIONS:

Adult shall mean people 17 years of age and older.

Access Control shall mean the use of technology or any other means to verify access privileges to the Community Center. Biometric access (via use of fingerprint technology, or other available technology) is available at no cost. Alternatively, a member or Grandfathered Participant may elect to utilize an electronic access card(s) for a fee equivalent to the Association’s cost for any such access card(s).

Association shall mean the Memorial Northwest Homeowners Association (a Texas Nonprofit Corporation).

Board shall mean the Board of Directors of the Memorial Northwest Homeowners Association.

Community Center shall mean the Association’s Community Center complex, including the Community Center building, recreational and fitness facilities, park areas, tennis and pickle ball courts, walking trails and parking facilities located on approximately 10 acres of land at 17440 Theiss Mail Route Road, Spring, Texas 77379.

Enclosed Areas shall mean the Community Center Building and all fenced-in areas.

Credentials shall mean any form of picture identification issued by Federal or State authority or other forms of picture identification approved by the Board or the Manager.

Family Member

Fitness Center shall mean the Enclosed Area designated for use of the exercise equipment located within the Community Center building

Good Standing shall mean paid current or current within an approved payment plan in all financial obligations to the Association.

Grandfathered Participant(s) shall mean: (i) Non-member person(s) identified in the original agreement with the Memorial Northwest Swim & Racquet Club when the Property was conveyed to the Association, who are currently in Good Standing; and (ii) Non-member prior resident person(s), who are currently in Good Standing. Grandfathered Participants do not have any Membership rights.

Guardian(s) shall mean a Member or Non-member authorized by the parent(s) or the legal guardian(s) of family member(s) while on the Property. Guardians must always have proper Credentials while on the Property and must be registered with Management. The minimum age to qualify as a guardian is sixteen years of age or older.

Guest shall mean any visitor accompanying a Member or Grandfathered Participant who is themselves not a Member or Grandfathered Participant.

Lap Pool shall refer to the 8-lane competition style pool on the north end of the pool area.

Leisure Pool shall refer to the predominantly shallow, free-form pool, that includes the play structure and slide.

Manager shall mean the Community Center Manager, an employee of the Association or a named manager hired by the Memorial Northwest Management Company having authority to administer the policies, rules and regulations of the Community Center. The Manager may also be referred to herein as “Management.”

Member(s) shall mean the Owner(s) of a Lot which is subject to a maintenance charge or assessment by the Association, excluding persons or entities who hold an interest merely as security for the performance of an obligation. Membership shall be appurtenant to and may not be separated from ownership of any Lot which is subject to assessment. Any Owner may delegate his or her access to the Property and the facilities to the Owner’s tenants who reside on the Owner’s Lot or to contract purchasers who reside on the Owner’s Lot.

Non-Recreational Pool hours shall mean the time when lifeguards are not present on-site and active duty. These can change so please refer to posted signage.

Non-Swimmers shall mean any inexperienced swimmer without the ability to safely swim on their own.

Owner(s) shall mean and refer to the record Owner(s) of property [i.e., a Lot or Lots] located within the Association’s jurisdiction, excluding persons or entities who hold an interest merely as security for the performance of an obligation.

Parking Area

Playground shall mean the area containing the swing set, climbing bars, etc.

Pool Area shall mean the Enclosed Area around the swimming pool.

Property shall mean the Community Center complex consisting of approximately 10 acres of land at 17440 Theiss Mail Route Road, Spring, TX 77379, owned by the Association.

Staff shall mean the Manager, other Association employees, contractors and agents authorized by the Board, excluding the Association’s Managing Agent. The association’s management agent is recorded with the county.

Tennis Facility shall mean the Enclosed Area containing the tennis courts, pickle ball courts, and pro shop.

3. GENERAL RULES AND REGULATIONS:

The Memorial Northwest Community Center is a private Community Center owned by the Memorial Northwest Homeowners Association (a Texas Nonprofit Corporation). Any use of, or access to, the
The onsite manager or any current HOA board member may enforce any and all rules within this policy.
Property is exclusively for Members, Grand-fathered Participants, their Family Members and their Guest(s), and all such use is subject to compliance with the Association’s rules, regulations and policies. Any unforeseen circumstances not covered by this Policy Manual shall be referred to the Board for determination/resolution.
To gain access to the Property, each resident family member must be listed on the family registration form. Parents and/or legal guardians are responsible for providing accurate information on the registration form at all times. The Access Control readers may be used by all authorized people over the age of sixteen years.
All Adults, Guardians and unsupervised family members of age (as defined herein) must always have proper Credentials while on the Property.
Members not in Good Standing with the Association shall be denied privileges or access to the Property until the assessment account is in Good Standing.
The Association reserves the right to remove (or have removed) any person(s) who have been involved in a policy violation and/or have been uncooperative, disruptive, or presents any risk to others.
Holding open or propping open doors and gates for others is strictly prohibited.
Failure to comply with this Policy Manual and/or any other rules and regulations of the Association may result in a temporary suspension of privileges. The period of suspension may be up to one year in duration; however, any suspension exceeding sixty (60) days in duration must be submitted to the Board for consideration and ratification. In the event of a suspension, Members may appeal against the decision of the Manager and/or Staff by requesting it to be placed on the agenda to be heard by the Board at a scheduled Board meeting. The decision by the Manager and/or Staff regarding suspension will remain in full force and effect unless and/or until the Board determines otherwise.
Obey all signage on the Property.
The use of tobacco products, smoking, vaping, electronic cigarettes, controlled substances are prohibited on the Property. Failure to comply may result in a suspension for up to one year by the Manager.
The security systems used by the Association are for official use only. Membership access to data collected by the system is strictly forbidden. The system is unmonitored and records data based on the manufacturer’s software within the system(s). The use of this system is strictly limited to the Manager and the Board (e.g., to resolve issues like property damage or theft, or to administer this Policy). The Manager is strictly prohibited from allowing any access to any data for any reason. Only the Board may approve the use of, grant access to and/or provide access to such stored information as determined by the Board or as otherwise be required by law

13. GENERAL GUEST POLICY:

Members and Grandfathered Participants must always remain with their Guests and are responsible for the actions of their Guests.
People under the age of 16 are required to be accompanied by an adult while on the property. Unless this document permits other age requirements.
There shall be only one Guest per family member at any one time unless otherwise noted elsewhere in this document. For special circumstances, Members and Grandfathered Participants may make special requests to the Manager for consideration and approval. This must be approved in advance prior to entering the Property.

4. POOL RULES & POLICY:

Each Member and Grandfathered Participant is responsible to know these policies, rules and regulations, and to comply herewith at all times.
All Members and Grandfathered Participants shall be checked in at the gate each time they enter or at any time while on the Property. The check-in policy at the pool is strictly enforced. Please be patient as the registrar (or gate guard) on duty verifies your information. If the registrar is not on duty, Members and Grandfathered Participants must register by using the Access Control reader at the facility, regardless of whether the gate is secured. Allowing anyone entrance to the facility other than family members and their personal Guest(s) is strictly prohibited. All Members and Grandfathered Participants in Good Standing and registered are granted access.
The Manager must be notified in writing of all new additions to a family and/or any other changes to registration information to minimize delays during check-in.
Lifeguards shall supervise the use of the swimming pool and all related programs. The lifeguards shall govern the entire Pool Area during operating hours and report directly to the Manager.
Members and Grandfathered Participants are asked not to attempt to confront or reprimand the Staff of the Community Center directly. Contact the Manager if there is a perceived issue(s) with Staff personnel.
Lifeguards are provided to govern the Pool Area, and Lifeguard decisions within the Pool Area are final. Any Staff members that are present are there to help enforce reasonable, responsible behaviors of all participants. Member and Grandfathered Participant parents and Adults (present or not) are responsible for the actions of their Family Members and Guests at all times.
All persons swim at their own risk.
Each Member and Grandfathered Participant is responsible to inform Guests of all pool rules. Each Member and Grandfathered Participant is personally responsible for the conduct of their Family Member(s) and Guest(s) while on the Property.
Pool rules consist of the following:
- Any problems or issues concerning the Pool Area must be reported to the Manager.
- Please shower before entering the pool.
- Running is not permitted within the Pool Area.
- Diving is not permitted in the leisure pool.
- Diving is not permitted in the lap pool where posted.
- Dive blocks only to be used under supervision of an authorized swim coach.
- Swimmers are not permitted to sit or jump from another swimmer’s shoulders.
- Diving or jumping on another swimmer is prohibited.
- Hanging or sitting on lane lines/ropes or section ropes is not permitted.
- Rough and boisterous activity or profanity is not permitted in the Pool Area.
- Non-swimmers are restricted to shallow areas only unless accompanied by their parent, legal guardian, Guardian.
- Non-swimmers must always be under the direct supervision of a parent, legal guardian
- Clean swimming attire, with appropriate coverage as deemed by the on-site manager on duty, must be worn. All children who are not toilet trained must wear a swim diaper at all times. Disposable and cloth diapers may not be worn in the pool for sanitary reasons. Children who are not properly attired will not be allowed to enter the pool or splash pad.
- Glass containers and pets are strictly prohibited within the Pool Area.
- Food and beverages are prohibited within 8 feet of the edge of the pool.
- Grills and/or flammable products are not allowed on the Property without advanced approval by the Manager.
- Littering on property is not allowed (please use containers designated for that purpose).
- Tables, chairs and surrounding areas shall be cleaned after use.
- Individuals under the age of 21 will not be permitted to possess or consume alcoholic beverages on the Property.
- Intoxicated people (as determined by the on-site manager on duty\) are not permitted on the Property and will be required to leave. Any individual caught damaging or removing pool property will be subject to disciplinary action (up to and including prosecution) and shall be responsible for all damages, expenses and costs.
- Any child 14 years of age and over may be admitted into the main pool unaccompanied by a parent or legal guardian. This privilege may be revoked at any time by the pool Staff.
- If floating articles are used by non-swimmers as a swimming aid, those articles must be Coast Guard approved. INFLATABLE WATER WINGS ARE NOT PERMITTED! Floats, nerf and beach balls, etc., may be permitted in the pool at the discretion of the lifeguard on duty.
- Swimmers are not allowed to spit or spout water back in the pool.
- There will be an adult swim period during the last ten minutes of each hour. All people under the age of 17 will be required to vacate the pool for a rest period during this break. During this break, no one under 17 will be allowed to sit on the steps, side, etc.
- The pool will be cleared whenever thunder or lightning is present. The pool will only reopen when determined by the Manager or by the lifeguard on duty.
- The Leisure pool shall be strictly off limits to all people unless the Manager, an authorized Staff person, a lifeguard or instructor is on duty and stationed poolside.
- LIFEGUARDS HAVE THE ULTIMATE AUTHORITY!
- USE OF THE EMERGENCY PHONE IS FOR EMERGENCY USE ONLY.

Additional Pool rules during Non-recreational Pool hours

To use the Lap pool, you must meet the following requirements:

Be an adult of 17 or older and have a signed swim waiver on file
People under the age of 17 may use the lap pool for exercise activities if they meet all these criteria:

Parents have signed a swim waiver for themselves

A parent must be present on the pool deck actively supervising, the parent may not be swimming during this time if the minor child is under the age of 17.
Individuals MUST have their MNW credentials with them or be registered in the Biometric system and be able to show them to any person that asks.
The lap pool is intended for exercise use during non-recreational hours.
At no time during the non-recreational hours are guests allowed in the pool area
Additional terms and conditions can be found in the pool waivers.

6. TENNIS POLICY:

Each Member and Grandfathered Participant is responsible for knowing the policies and rules of the facility.

You must be a Member, Grandfathered Participant, or registered guest to use the tennis facility.
The Tennis and Pickleball Committee prioritizes the use of the Tennis Facility in the following order:
1. Courts designated for the instruction, training and development by the Tennis Pro.
2. Courts designated for League competition.
3. Summer camps sponsored by the Tennis and Pickleball Committee and Tennis Pro.
4. Member and Grandfathered Participant-only events scheduled by the Tennis League.
5. Member and Grandfathered Participant-only events sponsored by the Association.
6. Member and Grandfathered Participant-only events sponsored by the Tennis and Pickleball Committee.
7. Member and Grandfathered Participant reservations and Guest play. Events sponsored by the Tennis League for Members, Grandfathered Participants and their Guests.
8. Other(s) as designated by the Tennis and Pickleball Committee.
9. Member(s), Grandfathered Participants, their family members and Guest(s) are expected to abide by the following:
Register: All Members and Grandfathered Participants must use the Access Control reader to access the facility, regardless if the gate is unsecure. Allowing anyone entrance to the facility other than family members and Guests is prohibited. All Members and Grandfathered Participants in Good Standing and registered are granted access. You must register on the Memorial Northwest HOA Web Site by clicking on Guest Registration https://mnwhoa.org/guest-registration/
Problems: Any problems or issues with the courts must be reported to the Manager.
Play and use of the courts are at your own risk.
Guests: Up to 3 guests are allowed per
Reserving Courts: Courts may be reserved by any Member or Grandfathered Participant using the online MNW Calendar. Player(s) reserving the courts shall forfeit the reserved court if not present and on the court within 10 minutes after the reserved time.
Time Limit: Time limits for play are limited to two (2) hours and may be changed WITH NO NOTICE by the Tennis and Pickleball Committee. Play may continue beyond these time limits if no one is waiting. However, players may not re-sign for the same court or for any other court without first coming off the courts to allow waiting player(s) to play. Courts shall be surrendered immediately upon expiration of time.
Proper Attire and Behavior: Players must wear proper tennis attire. Only regulation tennis shoes with non-marring soles and recognized tennis clothing may be worn on the courts. No profanity, unsportsmanlike conduct, or excessive noise will be allowed on the courts. Leave the court in as good or better condition than it was when you arrived for play. Please understand and use tennis/pickleball etiquette at all times.
No Glass containers are allowed anywhere on tennis or pickleball courts.
Court Use: NO bikes, wagons, roller-skates, roller blades, skateboards, scooters, toys or pets of any kind are allowed on tennis or pickleball courts.
Credentials: All Member(s), Grandfathered Participant(s), family members (16 years and older), Guardian(s) and Guest(s) must always have proper Credentials when on the Property. Individual(s) may be asked to leave if proper Credentials are not available.
Children: No children will be permitted in the court area unless they are playing tennis or pickleball.
Children are to be directly supervised by parent(s), legal guardian(s) or Guardian(s) always while on the Property.
Guests: A Member or Grandfathered Participant must always accompany Guest(s).
Operating hours are posted on the website and on signage at the tennis gate and subject to change by the Manager and/or the Tennis and Pickleball Committee.
Courts that have not been reserved are open on a “first-come, first-served” basis. When waiting on a court, please stand outside of the court and observe proper tennis and pickleball etiquette.
The Memorial Northwest Community Center has a tennis pro available for private, semi-private, and group lessons. Please contact the tennis pro directly for more information.

7. FITNESS CENTER POLICY:

Each Member and Grandfathered Participant is responsible for knowing the policies and rules of the facility.

Exercise at your own risk and under the care of your physician.
Any problems or issues within the Fitness Center must be reported to the Manager.
Please do not bring valuables into the Fitness Center. The Association is not responsible for loss, damage, or theft of personal items.
Only Members, Grandfathered Participants, their family members and their Guest(s) and registered with the Manager may enter the Fitness Center.
Only one registered Guest per Member or Grandfathered Participant is permitted.
No Member under the age of 17 are allowed to have a guest in the Fitness Center.
Children aged 14 and up are allowed to use the Fitness Center with a parent present. Parents must sign an additional release agreement for proper use of equipment and gym etiquette.
All individuals must always have proper Credentials within the Fitness Center. You may be asked to leave if proper Credentials are not available.
All individuals must use the Access Control reader to use the Fitness Center.
Opening the door to the Fitness Center other than for yourself and your registered Guest is strictly prohibited.
All individuals must always wear appropriate exercise attire within the Fitness Center. No open-toed shoes, open-backed shoes, boots, sandals, or casual shoes are allowed. Failure to dress properly may result in denial to work out.
THIS POLICY DOES NOT PERMIT NON-MEMBER PERSONAL TRAINERS. ALL PERSONAL TRAINERS MUST BE A MEMBER AND REGISTERED WITH THE ASSOCIATION, PROVIDE THE REQUIRED PROOF OF INSURANCE, AND BE AUTHORIZED IN WRITING BY THE MANAGER TO PROVIDE INSTRUCTION WITHIN THE FITNESS CENTER EXCLUSIVELY FOR MEMBERS AND GRANDFATHERED PARTICIPANTS. MEMBERS AND GRANDFATHERED PARTICIPANTS MAY REQUEST SPECIAL PERMISSION FOR A LICENSED AND INSURED PHYSICAL THERAPIST UNDER THE SUPERVISION OF A PHYSICIAN FOR REHABILTATION PURPOSES.
Disrupting or interfering with the workout of another individual is not allowed. Respect the rights of others by using courteous and appropriate behavior. Profanity is not allowed. Individuals should refrain from prolonged socializing within the Fitness Center; be courteous, as this may be disruptive to others.
All equipment must be wiped off after use. Individuals must bring their own towels. Towels are not provided.
Please dispose of all trash in the proper bins outside of the Fitness Center.
At no time is equipment allowed to be taken out of the Fitness Center.
The following are required:
1. Collars are to be used at all times to secure weights on bars.
2. Weights are not to be leaned against equipment, walls, doors, or mirrors.
3. Do not bang dumbbells together while working out or drop them.
4. Returning weights and dumbbells to their proper racks after usage is required. Violators of this policy will be asked to leave the Fitness Center. Repeat offenders face further sanctions/discipline.
5. Chalk and powder are not permitted at any time.
6. Individuals must seek assistance for all spotting needs.

8. COMMUNITY CENTER RENTAL POLICY:

Each Member should familiarize himself/herself with the policies and each of the rules specific to each facility.

Subject to the availability of the Community Center, Members in Good-Standing may rent the facilities for their private use by complying with the terms of this policy and the rental agreement.

Management shall administer all requests for the rental of the Community Center on a “first-come, first-served” basis.
Management shall determine the availability of the Community Center for rental by prioritizing the use of the Community Center in favor of the activities of the Board, Committees, and Association-sponsored events.
To be eligible to rent the Community Center, the applicant must provide proper Credentials to prove Membership in the Association to the satisfaction of Management.
Applicants must sign the Association’s rental agreement to rent any of the facilities and must pay all the required fees by secured funds (i.e., money order, credit card, or cashier’s check). Management will not accept cash or personal checks as payment for any rental or security fees.
Management shall approve or deny all requests for private rentals and make sure that all rental requests are compliant with the terms of this policy. A copy of the Association’s rental agreement may be obtained at the Manager’s office.
Management shall not reserve a facility until the Member executes the rental agreement(s) and complies with all terms and conditions, including fees.
The Member is responsible for documenting in writing any existing conditions deemed beyond normal wear and tear prior to use of the facility and Management must acknowledge receipt.
The Board shall establish the amounts of the rental rates at its discretion. Anyone who signs a contract for rental of any of the facilities shall be required to pay the prevailing fees in effect at the time of the executed agreement.
The Member(s) shall be held liable for the actions of their Guest(s) on the community center property. Members are encouraged to contract at their expense additional security services approved by the Association. The Association reserves the right to require the Renter to acquire additional security services at Renter’s sole expense for any reason. Failure to disclose in the rental agreement any information (for example, the serving of alcohol) regarding use of the facility is grounds for default by the Renter and may result in immediate termination of the agreement and forfeiture of deposit.

9. Parking Lot and Exterior Grounds

No overnight parking without prior approval.
No vehicle storage
Parking should only be done in marked parking spots.
Handicap parking is reserved for vehicles with Handicap Permits only