How to gain access to the Aquatic Facility

Access to the Aquatic Facility will be by biometric fingerprint scan. Residents who are not registered with the biometric system should arrange to visit the Community Center office as soon as possible, during posted registration hours.

Biometric Scanning Hours:

To streamline this please download and fill out the access request form here.  If you can please scan and email the form to info@mnwhoa.org.  If you haven’t created an account with Inframark’s Vantaca site please contact Carmen Reyes to complete this step first.  Once we have the form we will contact you to schedule a date/time to come in and get fingerprinted for access.

If you want to do this all manually please contact us at info@mnwhoa.org to schedule a date and time to come in.

Monday – Friday: 8:30 am – 5:30 pm – By Appointment
Saturday: Last Saturday of each month, by appointment only. Limited Appointments Available.

Sunday: Closed

Please schedule an appointment for registration, Click Here.

FREQUENTLY ASKED QUESTIONS

How do I register?

The homeowner must come into the office during scanning hours (see above) with your I.D. or current utility bill showing your home address in MNW, or your closing documents. Then we can begin the registration process and amenity access

What if I’m not the homeowner?

The homeowner will list everyone who lives in the house when they complete the family registration form. Once that is completed, you can come into the Community Center office with your I.D. showing your home address in MNW, and we will carry out the registration process and amenity access.

Can I come in before the homeowner completes the registration?

No – the homeowner must list you as a resident in the home and give us permission to give you amenity access first.

Must I be in good standing with the H.O.A.?

Yes – if you have any questions, please call our management company: Inframark 281-376-4001

What if I lease?

Please call the Community Center office at 281-376-4001, Monday through Saturday, or for email inquiries at communitycenter@mnwhoa.org

Who can get scanned?

You must be listed by the homeowner as a resident and be 16 years of age or older with I.D. If you do not have an I.D., then you must come into the office with the homeowner.